India 6 April 2026 : ESET Expands AI-Powered MDR Across APAC with New Tiers for SMBs and Enterprises . ESET, a global leader in cybersecurity, has expanded its Managed Detection and Response (MDR) offering across Asia Pacific (APAC), introducing two tiers: ESET PROTECT MDR for SMBs and ESET PROTECT MDR Ultimate for enterprises. The rollout covers Hong Kong, Malaysia, New Zealand, the Philippines, South Korea, Taiwan, and Thailand, following earlier launches in Australia, India, and Singapore.
Built to Close the Cybersecurity Gap–ESET PROTECT MDR delivers always-on, 24/7 protection across endpoints, email, and cloud environments—combining vulnerability management, patching, and continuous threat detection, hunting, and response. The Ultimate tier extends this with deeper visibility, proactive defence, customised threat hunting, and remote digital forensics—enabling enterprises to respond to advanced threats with greater precision.Meeting APAC’s Talent and Threat Challenge-ESET’s latest APAC SMB Cybersecurity Report shows a widening gap between threat exposure and capability: With APAC facing the world’s largest cybersecurity talent shortage, demand for managed, expert-led security is accelerating with 70% of businesses face cyberattack attempts and 50% cite lack of skilled resources as a top challenge
Speed as a Competitive Advantage –ESET MDR delivers an industry-leading 6-minute Mean Time to Respond (MTTR) a stark contrast to the industry’s 24-day average to detect breaches. Faster response significantly reduces the risk of data loss, downtime, and financial impact.“This isn’t just about detection—it’s about response at speed,” said Parvinder Walia, President, APAC, ESET. “Our AI-powered MDR combines automation, human expertise, and global threat intelligence to help organisations stay ahead of attacks. In today’s environment, minutes matter.”
Designed for MSPs and Scale with supply-chain attacks and misuse of MSP tools on the rise, ESET MDR is built for Managed Service Providers—offering a unified, 24/7 security layer that protects both MSPs and their customers. Premium Support, Built-In Both tiers include integrated premium support to minimise disruption and maximise protection: 24/7 expert support with rapid response , Accelerated issue resolution and deep analysis and Deployment, upgrade, and health-check services (Ultimate tier)
ESET’s expanded MDR portfolio reinforces its focus on delivering fast, intelligent, and fully managed cybersecurity helping organisations across APAC stay ahead of an increasingly complex threat landscape.
